15. International Spring Symposium
Business- & IT-Servicemanagement
Prozesse - ITIL-Betrieb - Servicekatalog

Thursday 25 February 2010, from 9.00 to 16.00 clock
Industriellenvereinigung, Kleiner Festsaal
Schwarzenbergplatz 4, 1031 Wien

Our Managing Director Mr. Johann Ehm presented at the symposium "Open-source products in the Systems Management - Free software instead of expensive licenses?"

In addition to traditional products, such as for example Tivoli, Petrol, Remedy and Unicenter are increasingly open-source products in Rechnenzentren also used professionally. Meanwhile, 60% of the DAX-30 companies on the open-source products OTRS service desk and OTRS IT service management use. In the field of monitoring international NAGIOS is becoming more common.

  • How to assess this development?
  • What has been the experience?
  • Are the products for a professional production company really suitable?

You can find the presentation here as PDF-File.

Link to event organizer